Open Enrollment
Nov 18 - Dec 2

FAQs + Resources

Submitting a Claim

Understand your options on ways to handle claims.

Submitting a Claim

Canada Life manages our medical, prescription drug, dental, personal wellness, and health care spending accounts. To submit a claim online, you can use the GroupNet app. To submit a claim through the mail, visit the Canada Life website to get the form you need. To have your provider – medical, pharmacist, dental office, optical location or paramedical – submit a claim on your behalf provide them with the appropriate policy number.

Use GroupNet to Submit a Claim

To get started using GroupNet:

Go to GroupNet and click register. You will need your plan number (57505) and your member ID (your employee number). Don’t forget to include your banking information so that when you submit claims your payment will go directly into your account.
Watch this video to learn how to submit your claims.

Get a Paper Form to Submit a Claim

Go to Forms for coverage through your employer (canadalife.com)

Provide Canada Life Group Policy Numbers to Your Providers

57506 – Medical and Health Care Spending Account

57505 – Prescription Drugs

57507 – Dental

57514 – Personal Wellness Account

9426978 – AIG AD&D

Member ID – Employee number

Sponsor Name – Gordon Food Service Canada

Looking for More Information?

You can find detailed information on all your Total Rewards benefits and options in the Detailed Benefit Guide.